Privacy Policy

Overview

Fiddlehead Media (“we,” “us,” or “our”) operates the website fiddleheadmedia.com. This Privacy Policy explains what information we collect, how we use it, and your choices regarding that information. We are committed to keeping things simple — we collect the minimum data necessary to deliver our services.

Information We Collect

When You Browse the Site

We do not require you to create an account or log in to use our website. When you visit, we may collect basic analytics data such as pages viewed, referring URL, browser type, and approximate geographic location (country/region level). This data is aggregated and does not personally identify you.

When You Place a Print Order

To fulfill your order, we collect the following information through our Stripe checkout:

• Name — to address your shipment
• Shipping address — to deliver your print
• Email address — for order confirmation and shipping updates from Stripe
• Payment information — processed entirely by Stripe; we never see or store your card number, CVV, or full payment details

When You Contact Us

If you reach out via our contact form or email, we collect the information you provide (name, email, message content) to respond to your inquiry.

How We Use Your Information

• To process and fulfill print orders, including passing your shipping address to our print fulfillment partner (Prodigi)
• To communicate with you about your order status or respond to inquiries
• To understand how visitors use our site so we can improve it
• To comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes. Period.

Third-Party Services

We use the following third-party services that may receive your data as part of their function:

• Stripe — processes payments securely. Stripe’s privacy policy applies to all payment data. stripe.com/privacy
• Prodigi — prints and ships your order. They receive your shipping name and address to fulfill the order. prodigi.com/privacy
• Vercel — hosts our website. Vercel may collect standard server logs. vercel.com/legal/privacy-policy

Cookies

Our site uses minimal cookies necessary for basic functionality. We do not use third-party advertising cookies or cross-site tracking. You can control cookie behavior through your browser settings. Declining cookies will not affect your ability to browse the site or make purchases.

Data Retention

Order information is retained for as long as necessary to fulfill your order, handle any post-purchase support, and meet legal/tax record-keeping requirements. Contact form submissions are retained only as long as needed to respond to your inquiry. You may request deletion of your data at any time by emailing us.

Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data

To exercise any of these rights, email us at hello@fiddleheadmedia.com. We will respond within 30 days.

Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect immediately upon posting to this page. We encourage you to review this page periodically. The “Last updated” date at the top reflects the most recent revision.

Contact

If you have questions about this Privacy Policy or how we handle your data, contact us at:
hello@fiddleheadmedia.com
Fiddlehead Media
Big Sky, Montana